Question 1

Why are dogs so tired after being boarded?

Accepted Answer

Dogs can seem tired after being boarded because they are so excited to see you that they become overwhelmed and pant heavily with excitement. They may also be tired because our staff tired them out with lots of playtime!

Question 2

Am I allowed to bring my dog’s favourite toy?

Accepted Answer

Yes, you’re more than welcome to bring a toy for your dog! A favourite toy or scent from a blanket or t-shirt can help your pet feel calm and comfortable during their stay. Visit our policy page for more information about what you can bring with your dog.

Question 3

What if my dog is afraid of thunderstorms?

Accepted Answer

If your dog is afraid of thunderstorms, a kennel attendant will stay with them until the storm is over to make sure they feel comfortable and safe. Let our staff know if your pet is afraid of storms to ensure we give them the attention they need.  Some clients provide a thunder jacket that we can put on your dog to help make him/her more comfortable.

Question 4

What if my dog doesn't like men?

Accepted Answer

If your dog is either anxious, aggressive, or simply does not like men, please let us know and we will ensure only a female kennel attendant will provide care for your dog to ensure the safety of our employees and the comfort of your pet.

Question 5

How much time will my dog spend outside while boarded?

Accepted Answer

For our standard boarding, each dog is taken on at least one walk outdoors per day, and if the outside temperature is comfortable, dogs will be outside as long as they are comfortable. If the weather is inclement, dogs are permitted outside every three hours.

Question 6

What if my dog needs extra exercise?

Accepted Answer

All dogs under our standard boarding package receive one walk per day, but we will gladly provide extra 15 minute walks or playtime sessions for an additional charge.

Question 7

Does my dog receive a walk as part of standard boarding?

Accepted Answer

Yes! All dogs receive a walk as part of standard boarding. A walk is for 15 minutes and includes one-on-one time with our staff.

Dog Boarding Close To Burlington, Milton, Hamilton, & Oakville